Tag Archives: frustration

HELP ME, HELP YOU.

Written by Kristen on August 18, 2009 — Leave a Comment

I’ve received some really vague requests for help through the TRAs lately, and they got me thinking: frustration in customer service can come from not getting your way. But more often than not, frustration in customer service comes from not clearly defining what it is you want in the first place.  If you send the [...]

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